Thematic Security Policies

This page holds some of Thematic's key policies surrounding security and availability of our service. Thematic has SOC2 Type I Certification and our policies align with the requirements for data security, confidentiality and availability under this standard.

Change Management

This document describes how Thematic handles changes to our system including how we assess the risk posed by a change and how we track that change through our Quality Assurance.

Thematic_Change_Management.pdf

Incident Management

This document describes how Thematic assesses and reacts to potential security and availability incidents.

Thematic_Incident_Management.pdf

Data Classification

This document describes how Thematic determines the data classification of data within our systems, both for customer data and internal data.

Thematic_Data_Classification.pdf

Customer Data Storage

This document describes how Thematic will store customer data

Thematic_Sharing_and_Transport_of_Customer_Data.pdf

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