How to set up integrations
Thematic can automatically pull your data from these sources. Here are the instructions to get these data sources set up. If there are issues, you may need to manually upload your data
iOS Store or Android Store
Open the manage data page, create a new dataset and select Appstore reviews as the Data Source Type, then enter your app details
eg. https://apps.apple.com/nz/app/facebook/id284882215 or https://play.google.com/store/apps/details?id=com.facebook.katana&hl=en
Other sources
In the portal open the Manage integrations page in the top-right drop-down menu. Then enter the details required.
If you don't see the "Manage integrations" drop-down in your menu, you haven't been given permission to edit them. Check with your organization's administrator or reach out to your contact at Thematic to get this resolved.
After the integration is connected go to the Manage data page and create a new dataset. Set the Data Source Type as the integration, filling out any additional information needed.
Some integrations may require more steps or additional information to connect
Salesforce
- Authorize your google account by logging into Google and following the flow back to Thematic
Survey Monkey
- Authorize Thematic by logging into Survey Monkey and follow the flow back to Thematic
Google Sheets
- Authorize your google account by logging into Google and following the flow back to Thematic
Intercom
- Authorize your Intercom account by logging into Intercom and following the flow back to Thematic
Delighted
- Requires your api key (Can be found with https://delighted.com/docs/api)
Qualtrics
Requires
- datacenter id (can be found with https://api.qualtrics.com/docs/base-url-and-datacenter-ids)
- api token (can be found with https://api.qualtrics.com/docs/api-key-authentication)
- survey id (which can be emailed to your contact at Thematic) (https://api.qualtrics.com/docs/finding-your-qualtrics-ids-1)
Ask Nicely
Requires
- api key
- domain (i.e https://jetstar.asknice.ly)
Survey Gizmo
Requires
- Key (Details of how to find this here: https://apihelp.surveygizmo.com/help/authentication)
- Secret (Details of how to find this here: https://apihelp.surveygizmo.com/help/authentication)
Confirmit
Requires
- API Key (Details of how to find this here: https://www.confirmit.com/Resources/Market-Research/Confirmit-API/)