How to download your data from Thematic
Downloading your data from Thematic will come in a .csv file and contain the columns Thematic has analyzed, with additional columns for the identified themes and sentiment score of each response.
You may not have been given permission to download the data from each dataset, in which case the download buttons won't appear for you. This may be because of sensitive information in the data. Check with your organization's administrator or reach out to your contact at Thematic if you're interested in being able to download the data.
Download an entire data set
Open the data set with any analytic tool, clear any blue filters and open the download/share menu and click download responses (CSV). When prompted choose the file save location on your computer. The file will be named after the name of the data set and the date of download. You can also download a csv of each theme and their impact scores (volume chart data), and a powerpoint export of the selected theme (PPTX Report).
Large data sets may have a time delay between clicking download and choosing file save location.
Download a filtered section of a data set
Open the data set with any analytic tool and select the filters to apply to the downloaded data in the blue set of filters. Open the download/share menu and click download, then when prompted choose the file save location on your computer. The file will be named after the name of the data set, any applied filters and the date of download.
Download only responses tagged with a selected theme in a data set
Open the data set with the themes, comparison or impact tool and clear any blue filters unless you want the downloaded data to be additionally filtered. Select the base or sub-theme you want to download data from by clicking on it. Check the theme is selected in the title, "Comments related to selected theme" then open the download menu to the right of the title and select a save location on your computer when prompted. The file will be named after the name of the data