How to use filters
Filters allow you to focus on and compare different segments of your data in Thematic. The filters and filter categories available in Thematic will depend on the additional information you can provide in your data. Filters can be added, removed and customized by Thematic for your needs.
How to apply filters
Open the filter selection menu with the blue button at the top of any data analytic tool.
Filters are sorted into categories and can be toggled on and off by clicking on them. You can apply one filter per category unless you toggle on "Multi-select filters". Any applied filters will be named in the blue filter box. To quickly remove all selected filters use the reset button in the top right. You can close the filter selection menu with the close button in the top right.
You can apply and compare two sets of filters, one blue and one orange. Open the orange filter selection menu with the orange button at the top of any analytic tool. Unless changed by default the orange filter will copy the blue filter and remain hidden.
Example filters available in Thematic
Filters data based on NPS category of responses. Detractor (0-6), Passive (7-8) or Promoter (9-10). Can have multiple filters selected with multi-select. This filter may be selected but isn't applied in the Impact tool.
1-5 star rating
Filters data based on star rating given by responses. Can have multiple filters selected with multi-select. This filter may be selected but isn't applied in the Impact tool.
Filters data based on an accompanying text field. Can have multiple filters selected with multi-select.
Filters data based on an accompanying date value and a preset date range. Can have multiple filters selected with multi-select. Selecting a date filter may conflict with the Over Time tool.
Custom date range
Filters your data based on accompanying date value and your customized date range. Click a time frame in the left to select it. Use the Double arrows at the top to jump forward and backward a year, and the single arrows to jump forwards or backwards a month. Click a date to select a starting point and click a second point to confirm the date range. Selecting a date filter may conflict with the Over Time tool.
Filters your data based on accompanying location value. You zoom in and out of the map using the + and - buttons in the bottom right and move around the map by clicking and dragging. Resizing the map will group or spread out the location circles. Select a location by clicking on it, and reset the selected location by clicking clear selected location in the bottom left. You can make the map fullscreen by clicking the expand button in the top right. Click the icon again, or the escape button to exit the fullscreen map. The map location is only available for the blue filter, and cannot have more than one location selected at a time.